unable to connect microsoft remote desktop mac

Similarly, enable Remote Desktop – User Mode (TCP-In) and Remote Desktop – User Mode (UDP-In) rules, while making sure the Ports column next to both reads 3389.Īfter you have made the changes, check whether the Error code 0x104 while using Remote Desktop is fixed.Choose Inbound Rules from the navigation pane, right-click on Remote Assistance (RA Server TCP-In), and choose Enable Rule.Click on Advanced settings on the left.Press Windows + S to open Search, type Windows Defender Firewall in the text field, and click on the relevant search result.Now, make sure Network discovery is turned on under both Private networks and Public networks.Click on Advanced sharing settings on the right.Press Windows + I to open Settings, select Network & Internet from the navigation pane, and click on Advanced network settings.If the Remote Desktop feature was disabled recently, you might get Error code 0x104 while trying to remotely access the PC. Now, enable the toggle for Remote Desktop.Press Windows + I to open Settings, and in the System tab, click on Remote Desktop on the right.If these don’t work, move to the ones listed next. If you are using a VPN while trying to remotely access the PC, disable it.Make sure Port Forwarding is enabled on your router, and contact the ISP (Internet Service Provider) to help configure a port forwarding rule for mapping an external port using TCP 3389.Try establishing a connection using the PC’s IP address (check in the desktop settings) instead of the PC name, and verify if Error code 0x104 is fixed.Say, if you are one 4G, try 3G, 4G LTE, or 5G if available. When remotely connecting to the desktop via a mobile phone, try switching the network type.Change the name of the exchange server to something simple in case the current one is lengthy or intricate.Turn on the Airplane Mode on the device you are using to connect to the remote desktop, disable it in 15-30 seconds, and then try establishing a connection.Incorrect DNS server: An incorrect DNS is just as likely to trigger the error, but this can easily be fixed.īefore we head to the slightly complex solutions, here are a few quick ones to try:.Network Discovery is turned off: Enabling Network Discovery is critical for your PC to identify others on the network and remotely connect to them.Misconfigured firewall settings: You may come across Error code 0x104 if the firewall settings are misconfigured.

And if it’s disabled, the error will show up. The Remote Desktop feature is disabled: For the feature to work, you must first enable Remote Access in Windows.

Here are a few reasons you might be getting the error: Home › Fix › Windows 10 › Errors › Remote Desktop error 0x104Īs per the error message, Error code 0x104 arises when Windows can’t find the remote PC, and subsequently, the connection cannot be established.

Unable to connect microsoft remote desktop mac